Privacy Policy

Introduction

At Cortado Sh.P.K., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://cortadoit.com.

We process personal data in compliance with Law No. 06/L-082 on the Protection of Personal Data in the Republic of Kosovo, and where applicable, the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following types of information:

  • Voluntary Information: Name, email address, phone number, and company details submitted through our contact or inquiry forms.
  • Automated Information: Website usage data collected through analytics tools, including IP addresses, browser types, device information, operating systems, and referral URLs.

How We Use Your Information

We use the collected information to:

  • Respond to your inquiries, quotes, and support requests.
  • Provide, operate, and maintain our services.
  • Improve website performance, security, and user experience.
  • Analyze website traffic and user behavior trends.
  • Comply with legal obligations.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic via third-party tools like Google Analytics. You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of the website.

Third-Party Services

We may utilize trusted third-party services on our website, such as:

  • Google Analytics (for traffic analysis)
  • Google Maps (for location services)
  • Social Media Widgets (LinkedIn, Facebook, etc.)

These third parties process data according to their own privacy policies. We encourage you to review them.

Security of Your Data

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you have the following rights regarding your data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification (to correct inaccurate information).
  • The right to object to or restrict processing.

To exercise any of these rights, please contact us at digitalops@cortadoit.com.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date”.

Contact Us

For any questions regarding this Privacy Policy, please contact:

Cortado Sh.P.K. Website:https://cortadoit.comEmail: digitalops@cortadoit.com

## Terms & Conditions

Last Updated: June 24, 2026

1. Acceptance of Terms

By accessing and using https://cortadoit.com, you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree with any part of these terms, you must prohibit yourself from using this website.

2. Intellectual Property Rights

Unless otherwise stated, all content on this website—including text, graphics, logos, images, code, and design—is the intellectual property of Cortado Sh.P.K. and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

3. Website Content & Use

All content on this website is provided for general informational purposes only. While we strive for accuracy, Cortado Sh.P.K. reserves the right to modify, update, or remove content at any time without prior notice.

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website’s functionality or security.

4. Limitation of Liability

To the maximum extent permitted by law, Cortado Sh.P.K., its directors, or employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website or its content.

5. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.

6. Termination of Access

We reserve the right to terminate or restrict your access to our website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

7. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Kosovo. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in Kosovo.

8. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Cortado Sh.P.K.
Website:https://cortadoit.com
Email: digitalops@cortadoit.com